11
 TROUBLESHOOTING
11.1 Troubleshooting
11 - 6
9
PROGRAMMING
10
DEDICATED 
INSTRUCTIONS
11
TROUBLESHOOTINGAPPENDICESINDEX
(Continued on next page)
Table11.3 Troubleshooting for other symptoms (Continued)
No. Symptom Check point Corrective action Reference
2
Dedicated instruction 
failed.
A request message, for which no 
response is expected, was sent to a slave 
by the MBREQ instruction. (Except for 
broadcast)
The response monitoring timer timeout 
error (error code: 7379
H
) may be regarded 
as normal completion.
Section 10.3 
(6)
Were the automatic communication 
function and the MBRW or MBREQ 
instruction used on the same channel?
Set automatic communication parameters 
and create a sequence program 
appropriately so that each of the MBRW 
and MBREQ instructions can be executed 
in the right timing.
Section 9.2.3
Refer to "Communication with the target device is not available even if parameter 
setting has been completed normally."
This section 
(3)-7
3
The QJ71MB91's slave 
function does not return a 
response message to the 
request message.
Check if the MODBUS  device 
assignment parameter setting existence 
(XA) is on.
Refer to "MODBUS  device assignment 
parameter setting existence (XA) does not 
turn on."
This section 
(2)-9
Has the QJ71MB91 returned any 
exception code?
Confirm the exception code and take 
corrective actions.
Section 11.4.2
Check the Error log (address: 0CFE
H
 to 
0DFF
H
) in the buffer memory and identify 
the error code.
Take corrective actions for the error code. Section 11.4.1
Are the contents of the request message 
sent from the master to the QJ71MB91 
correct?
Correct the request message to be issued 
from the master.
CHAPTER 4
Is the station number in the request 
message sent from the master to the 
QJ71MB91 correct?
Specify the station number of the 
QJ71MB91 in the request message to be 
sent from the master.
CHAPTER 4
Refer to "Communication with the target device is not available even if parameter 
setting has been completed normally."
This section 
(3)-7
4
An error is found in the 
error log.
Check the Error log (address: 0CFE
H
 to 
0DFF
H
) in the buffer memory and identify 
the error code.
Take corrective actions for the error code. Section 11.4.3
Refer to "Communication with the target device is not available even if parameter 
setting has been completed normally."
This section 
(3)-7