Country Telephone Number Address
215, Yangjae-Dong, Seocho-Gu,
Seoul, 137-924,
Korea.
Contact: KS Kwak
E-mail: r45321@motorolasolutions.com
Taiwan +886-2-8729 8000 Motorola Solutions Taiwan, Ltd.
8F, No. 9, Songgao Rd.,
Taipei 110,
Taiwan (R.O.C.)
Contact: Michael Chou
E-mail: ftpe239@motorolasolutions.com
Australia +613-9847-7725 Motorola Solutions Australia Pty. Ltd.
10 Wesley Court,
Tally Ho Business Park,
East Burwood Victoria 3151,
Australia.
E-mail: servicecentre.au@motorolasolutions.com
Piece Parts
Some replacement parts, spare parts, and/or product information can be ordered directly. If a complete
Motorola Solutions part number is assigned to the part, it is available from Motorola Solutions Service
Organization. If no part number is assigned, the part is not normally available from Motorola Solutions.
If a list of parts is not included, that means that no user-serviceable parts are available for that kit or
assembly.
Customer Programming Software has no capability to tune the radio. Tuning the radio can only
be performed at the factory or at the appropriate Motorola Solutions Repair Center. Component
replacement can affect the radio tuning and must only be performed by the appropriate
Motorola Solutions Repair Center.
All orders for parts/information should include the complete Motorola Solutions identification number.
All part orders should be directed to your local Motorola Solutions Service Organization. See your
latest price pages.
Parts Identification and Ordering
Request for help in identification of non-referenced spare parts should be directed to the Customer
Care Organization of Motorola Solutions local area representation. Orders for replacement parts, kits,
and assemblies should be placed directly on a Motorola Solutions local distribution organization or
from the Motorola Solutions Online (Extranet).
10.3
Recommended Programming Equipment
Table 30: Recommended Programming Equipment
Name Part Number
Customer CPS User Guide 6802974C10
Serial Data and Programming cable (RS-232 with switch at level shifter) PMKN4122_
MN006362A01-AL
Chapter 10 : Service Information
176
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