Panasonic KX-TDA100 - Page 164

1.21 Voice Mail Features
164 Feature Guide
number to the VPS via Follow on ID, allowing callers to leave a message for the extension
user without dialing a mailbox number.
b) If "Intercept Routing to the VPS Sequence" is set to "AA", the PBX will direct calls
to the AA service of your VPS. Callers will hear the AA greeting ("Enter the extension number
of the desired party.") and can connect themselves to a destination.
c) If "Intercept Routing to the VPS Sequence" is set to "None", the PBX will direct calls
to whichever service (VM or AA) is assigned to the VM (DTMF) group.
DTMF Commands Sent to the VPS
In order to access the appropriate feature of your VPS (playing or recording messages, playing the OGM
used by the AA service, etc.), the PBX sends preprogrammed DTMF tones which command the VPS.
Assign these DTMF commands through system programming to match the settings of your VPS. If the
settings of the PBX and VPS do not agree, the VPS will not perform as expected.
[Programming Example: DTMF Commands]
H = Mailbox Number. The appropriate mailbox number will be sent to the VPS in place of the "H".
[DTMF Commands Sent to the VPS]
Feature DTMF Command Sent to VPS*
Record a message H
Play a message
H
Switch to VM #6
Switch to AA #8
* The DTMF commands here are the default commands used by the PBX. Program either the PBX or
your VPS so that these settings match. Note, however, that non-Panasonic VPSs may use different
feature names.
VPS Access Method
DTMF Command Sent to VPS*
When VM (DTMF) Group
is in VM Service Mode
When VM (DTMF) Group
is in AA Service Mode
FWD Answer by Mailbox H #6 + H
AA #8 #8
None No command is sent.
Intercept Routing Answer by Mailbox H #6 + H
AA #8 #8
None No command is sent.
Transfer (pressing the VM Transfer button and
dialing an extension no.)
H #6 + H
Pressing the MESSAGE button or similar
operation
H#6 + H