Panasonic KX-TDA100

1.1 Incoming Call Features
26 Feature Guide
1.1.1.5 Intercept Routing
Description
Redirects an incoming CO line call to a preprogrammed destination when the original destination does not,
or can not, answer the call. There are four types of Intercept Routing, described below.
Intercept Routing redirects calls to destinations based on the original destination of the call, as shown in the
table below. Different intercept destinations can be programmed for each time mode. Note that calls
redirected by Intercept Routing—No Answer/Busy/DND are directed to the same destination, and that the
intercept destination for Intercept Routing—No Destination is always an operator.
Type Description
No Answer (IRNA) If a called party does not answer a call within a preprogrammed time period
(→ Intercept Time [203]), the call is redirected to a preprogrammed intercept
destination.
Busy If a called party is already handling a call, new calls are redirected to a
preprogrammed intercept destination.
DND If a called party is in Do Not Disturb (DND) mode, the call is redirected to a
preprogrammed intercept destination.
No Destination If a call has no destination (i.e., if a destination is not assigned), the call is
redirected to an operator. (→ 1.1.1.6 Intercept Routing—No Destination)
When the original destination is: The Available Intercept Destination is:
• Wired Extension (PT/SLT/T1-OPX)
•PS
The destination assigned to the original extension (→
Extension Intercept Destination [604])
• ICD Group The ICD Group Overflow destination assigned to the
group (→ Destination for Overflow Time Expiration
[625]) (→ 1.2.2.5 Overflow Feature)
• PS Ring Group
• VM Group (DTMF/DPT)
• External Pager (TAFAS)
The destination assigned to the CO line group
carrying the call (→ CO Line Group Intercept
Destination [470])
• DISA The destination assigned to the CO line group
carrying the call* (→ CO Line Group Intercept
Destination [470])
• Analog/ISDN Remote Maintenance
• Idle Line Access no. + Phone no.
• CO Line Group Access no. + CO Line Group
no. + Phone no.
• Other PBX Extension (TIE with no PBX Code)
• Other PBX Extension (TIE with PBX Code)
Not assignable (Intercept Routing is not available.)
* Intercept Routing will redirect a call only if the Direct Inward System Access (DISA) line is busy. Once
a call reaches the destination extension using the DISA feature, the call can be redirected to the
Intercept Routing destination assigned to that extension.