PocketWizard FlexTT5 - Page 104

103
Even More Information
The FAQ
Do you have questions about PocketWizard radios in general? Check out these Frequently Asked Questions,
compiled by PocketWizard tech support
[2]
.
Nothing is working! What should I do?
Try the following steps:
• Check your batteries - sometimes low batteries can affect radio performance.
• Make sure all of your radios have been updated to the latest firmware. Connect your radio to the PocketWizard
Utility and navigate to the "Update Tab." Click the “Check for Updates Button.”
• Make sure your camera and flashes are using the latest firmware, too!
• Perform a Factory Reset on all of your radios.
• Take your first shot at 1/160th or 1/200th so the system can properly calibrate timing.
• Contact PocketWizard tech support
[2]
for troubleshooting help.
I just upgraded my firmware and it doesn't work! What do I do?
After updating your firmware, always perform a factory reset with the radio: See RESET B here, or simply hold
TEST before you power on your radio and continue to hold TEST for 10 seconds until you see 4 green blinks. While
the PocketWizard Utility performs a factory reset automatically when you upgrade the firmware, and has a Factory
Reset button on the Update tab, Reset B remains the recommended method after a firmware upgrade.
What cable do I need?
You can use the Cable Finder
[1]
at PocketWizard.com
[1]
to find the right cable for lots of different cameras and
flashes.
Contact PocketWizard tech support
[2]
if you still have questions.
How many radios do I need?
You will need one radio per device. That means one for each camera and one for each flash in use.
Is my camera or flash compatible with your radios?
Virtually all cameras and flashes with a standard size hot-shoe, PC socket, or sync port are compatible with Standard
Channel radios like the Plus II, Plus III, PlusX, and MultiMAX.
Visit our Canon Compatibility or Nikon Compatibility pages to see if your camera or flash is compatible with our
ControlTL radios like the MiniTT1 and FlexTT5.
Contact PocketWizard tech support
[2]
if you still have questions.