IVR Services
Polycom®, Inc. 588
21 Click the arrow to open the Message File list and select the appropriate audio file.
Once a conference is enabled for Roll Call, Roll Call can be disabled using the #42 or enabled using
the * 42 DTMF Codes. or enabled with all connected participants in the conference receiving the
<name> has joined/left the conference announcement.
For all connected participants in the conference while the Roll Call is disabled (#42)
Joining participants are requested to say their name.
The conference is not interrupted with join/left announcements.
Roll call review is possible.
For all connected participants in the conference while the roll call is enabled (*42)
Joining participant are requested to say their name.
The conference is interrupted with join/left prompts.
If the Roll Call option is enabled, you must assign the appropriate audio files to all message types.
Conference IVR Service Properties - Roll Call Messages
Roll Call Message Description
Roll Call Record Requests participants to state their name for recording, when they connect to
the conference.
Note: The recording is automatically terminated after two seconds.
Roll Call Joined A voice message stating that the participant has joined the conference.
Note:
In Collaboration Server 2000/4000, when the system flag
IVR_ROLL_CALL_USE_TONES_INSTEAD_OF_VOICE is set to YES, the
system does not playback the Roll Call names when participants enter the
conference. However, the voice message will be played, unless it is replaced
with tone file. In such a case, the use of tones requires the uploading of the
appropriate tone files in *.wav format and replacing the Roll Call Joined
message file with the tone file.
Roll Call Left A voice message stating that the participant has left the conference.
Note:
In Collaboration Server 2000/4000, when the system flag
IVR_ROLL_CALL_USE_TONES_INSTEAD_OF_VOICE is set to YES, the
system does not playback the Roll Call names when participants exit the
conference. However, the voice message will be played, unless it is replaced
with tone file. In such a case, the use of tones requires the uploading of the
appropriate tone files in *.wav format and replacing the Roll Call Left message
file with the tone file.
Roll Call Review Played when Roll Call is requested by the chairperson, introducing the names of
the conference participants in the order they joined the conference.
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