Polycom®, Inc. 658
RMX Manager Application
The RMX Manager is the Windows version of the Collaboration Server Web Client. It can be used instead
of the Collaboration Server Web Client for routine Collaboration Server management and for Collaboration
Server management via a modem connection. For more information on using the RMX Manager via a
modem connection, see Appendix G - Configuring Direct Connections to the Collaboration Server.
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Using the RMX Manager application, a single user can control a single or multiple MCU units as well as
conferences from multiple MCUs. The RealPresence Collaboration Server systems can be managed and
controlled by the RMX Manager application.
The RMX Manager can list and monitor:
● Up to 20 Collaboration Server systems in the MCUs pane
● Up to 800 conferences in the Conferences pane
● Up to 1600 participants in the Participants pane
The RMX Manager is faster than the RMX Web Client and can give added efficiency to Collaboration Server
management tasks, especially when deployed on workstations affected by:
● Lack of performance due to bandwidth constraints within the LAN/WAN environment.
● Slow operation and disconnections that can be caused by the anti-phishing component of various
antivirus applications.
The RMX Manager application can be installed in your local workstation or accessed directly on the
RealPresence Collaboration Server system without installing it in your workstation.
Installing the RMX Manager Application
The installation of the RMX Manager Application includes two main stages:
● Accessing or downloading the RMX Manager Installer
● Installing the RMX Manager application
The RMX Manager is essential, and the only interface for accessing the Collaboration Server's
management console in Maximum Security Environments.The RMX Manager specific to the
Maximum Security version being deployed can be downloaded from the Support section of the
Polycom website.
Modem connection is not supported when the Collaboration Server is in Ultra Secure Mode. For
more information see Ultra Secure Mode.
Users with Auditor authorization level cannot connect to the RealPresence Collaboration Server via
the RMX Manager application and must use the RMX Web Client.
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