Ricoh 150 - Page 158

8. Troubleshooting
156
8
Problem
Possible cause
Solutions
• Cannot
connect
wirelessly to a
device
• Cannot
connect
wirelessly to a
second device
The device you are trying to
connect does not support
Miracast.
Use a device that supports
Miracast.
Supported OS, a separately
provided manual
A high-load process is
running on the device.
Finish the process on the device
side, and then reconnect it.
There is a problem with the
device that you are trying to
connect.
Reboot the device and reconnect
it.
• Cannot
connect
wirelessly to a
device
• Cannot
connect
wirelessly to a
second device
Blocked by Windows firewall
• When using Windows 10
Go to "Windows Settings",
then "Update and Security",
then "Windows Security",
then "Firewall and Network
Protection", then "Public
Networks", and uncheck
"Block all incoming
connections, including apps
in the list of allowed apps".
• When using Windows 11
Go to "Windows Settings",
"Privacy and Security",
"Windows Security",
"Firewall and Network
Protection", "Public
Networks", and then "Block
all incoming connections,
including apps in the list of
allowed apps". Uncheck the
"Block all incoming
connections, including apps
in the list of allowed apps".
Lost wireless
connection
A high-load process is
running on the device.
Finish the process on the device
side, and then reconnect it.
The network signal condition
is poor.
• Check the network status
and reconnect.