Error Codes
SM 27 D432/D433
D432/D433
Fax Option
Type
C2550/C2530
Code Meaning Suggested Cause/Action
problem at the destination at that the settings
at the destination are correct.
14-04
Access to SMTP Server
Denied (550)
 SMTP server operating incorrectly
 Direct SMTP sending not operating correctly
14-05
SMTP Server HDD Full
(452)
 Failed to access the SMTP server because the
HDD on the server is full.
 Insufficient free space on the HDD of the
SMTP server. Contact the system
administrator and check the amount of space
remaining on the SMTP server HDD.
 Insufficient free space on the HDD where the
destination folder is located. Contact the
system administrator and check the amount of
space remaining on the HDD where the target
folder is located.
 Insufficient free space on the HDD at the
target destination for SMTP direct sending.
Contact the system administrator and check
the amount of space remaining on the target
HDD.
14-06
User Not Found on SMTP
Server (551)
 The designated user does not exist.
 The designated user does not exist on the
SMTP server.
 The designated address is not for use with
direct SMTP sending.
14-07
Data Send to SMTP Server
Failed (4XX)
 Failed to access the SMTP server because the
transmission failed.
 PC not operating correctly.
 SMTP server operating incorrectly
 Network not operating correctly.
 Destination folder setting incorrect.
 Direct SMTP sending not operating correctly.