Error Codes
SM 31 D432/D433
D432/D433
Fax Option
Type
C2550/C2530
Code Meaning Suggested Cause/Action
 Network not operating correctly.
15-12 Authorization Error
POP3/IMAP4 send authorization failed:
 Incorrect IFAX user name or password.
 Access was attempted by another device,
such as the PC.
 POP3/IMAP4 settings incorrect.
15-13 Receive Buffer Full
 Occurs only during manual reception.
Transmission cannot be received due to
insufficient buffer space. The buffer is being
used for mail send or Scan-to-Email.
15-14 Mail Header Format Error
 The mail header is not standard format. For
example, the Date line description is incorrect.
15-15 Mail Divide Error
 The e-mail is not in standard format. There is
no boundary between parts of the e-mail,
including the header.
15-16 Mail Size Receive Error
 The mail cannot be received because it is too
large.
15-17 Receive Timeout
 May occur during manual receiving only
because the network is not operating correctly.
15-18 Incomplete Mail Received  Only one portion of the mail was received.
15-31
Final Destination for
Transfer Request
Reception Format Error
 The format of the final destination for the
transfer request was incorrect.
15-39
Send/Delivery Destination
Error
The transmission cannot be delivered to the final
destination:
 Destination file format is incorrect.
 Could not create the destination for the file
transmission.
15-41 SMTP Receive Error  Reception rejected because the transaction