SC Tables
SM Appendix 4-5 D037/D038/D040/D041
Appendix:
Service Call
Conditions
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
Scanner home position error 1
The scanner home position sensor does not detect the “OFF” condition
during operation.
Scanner motor driver defective
Scanner motor defective
Harness between BCU and scanner motor disconnected
Scanner HP sensor defective
Harness between BCU and HP sensor disconnected
120 D
1. Check the cable connection between the BCU and scanner motor.
2. Check the cable connection between the BCU and HP sensor.
3. Replace the scanner motor.
4. Replace the scanner HP sensor.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
Scanner home position error 2
The scanner home position sensor does not detect the “ON” condition
during operation.
Scanner motor driver defective
Scanner motor defective
Harness between BCU and scanner motor disconnected
Scanner HP sensor defective
Harness between BCU and HP sensor disconnected
121 D
1. Check the cable connection between the BCU board and scanner
motor.
2. Check the cable connection between the BCU and HP sensor.
3. Replace the scanner motor.
4. Replace the HP sensor.