SC Tables
SM Appendix 4-39 D037/D038/D040/D041
Appendix:
Service Call
Conditions
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
center with a dial up connection.
 Caused by a software bug
No action required because this SC does not interfere with operation of
the machine.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
669 D
NVRAM error
Retry of NVRAM communication fails three times after the machine has
detected the NVRAM error.
 Caused by noise
Turn the main power switch off and on.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
670
CTL
D
Engine start up error
The ready signal from the engine board is not detected.
 Defective engine board.
Replace the engine board.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
671
CTL
D
Engine board mismatch error
Engine board and controller mismatch detected.
 Wrong engine board installed.
 Wrong controller board installed.
 Check the type of engine board and controller board.
1. Replace the BCU.
2. Replace the controller board.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
672
CTL
D
Controller-to-operation panel communication error at startup
After powering on the machine, the communication circuit between the
controller and the operation panel is not opened, or communication with
controller is interrupted after a normal startup.
 Controller stall
 Controller board installed incorrectly
Rev. 04/29/2011