SC Tables
SM Appendix 4-57 D037/D038/D040/D041
Appendix:
Service Call
Conditions
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
 Loose connection
Check the connection.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
Wireless LAN/Bluetooth card error
An error is detected in the wireless LAN/Bluetooth card.
 Loose connection
 Defective wireless LAN/Bluetooth card
855
856
CTL
B
1. Check the connection.
2. Replace the wireless LAN/Bluetooth card.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
USB interface error
The USB interface cannot be used due to a driver error.
 Defective USB driver
 Loose connection
857
CTL
B
1. Check the connection.
2. Replace the USB board.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
HDD Encryption unit error 1
A serious error occurs when data is encrypted to update an encryption
key with the HDD encryption unit.
858 CTL
C
[0]
Encryption key acquisition error:
The controller fails to get a new encryption key.