Problem Causes Solutions
Z-folded paper is not
properly aligned.
The Z-fold support tray is not
set.
Set the Z-fold support tray for the finisher
shift tray. For details about how to add
the Z-fold support tray, see p.34
"When Z-folded Paper Is Not Properly
Aligned".
Cannot print in duplex mode. [Apply Duplex] is set to [No]
for Tray 1-7.
In [Tray Paper Settings], under Tray 1-7,
set [Apply Duplex] to [Yes].
Cannot print in duplex mode. You cannot select duplex
printing if the paper type is set
to [Tab Stock], [Envelope], or
[Label Paper].
In [Tray Paper Settings], under Tray 2-7,
select a paper type other than [Tab
Stock], [Envelope], and [Label Paper].
Paper is bent. Paper may be bent when it is
ejected from the finisher
upper tray.
Change the output tray to the finisher
shift tray.
The print image is not
properly positioned on the
paper.
The machine has not detected
the paper type and/or width
correctly.
Contact the machine administrator or
your service representative.
Paper delivered to the stacker
is curled, causing it to not
align properly.
Paper is curled. • When the paper is curled
downward, select [Adjust Curl:
Weak] or [Adjust Curl: Strong]
under [Adjust Paper Curl] in
Adjustment Settings for Operators.
• When the paper is curled upward,
select [Adjust Curl: Weak] or
[Adjust Curl: Strong] under
[Adjust Paper Curl] in Adjustment
Settings for Operators.
For details about the Adjustment Settings
for Operators, see General Settings
Guide, "Adjustment Settings for
Operators".
1. When the Machine Does Not Operate As Wanted
22
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