SATO S84NX - Error List Details

S84NX/S86NX Service Manual
132
Back to top 6 Troubleshooting
6. 3 Error List
Error Number Type of Error Error Icon LED Buzzer
1001
Machine Error Light in red None
Message Recycle power. Contact service if not resolved.
To clear the display Power off the product.
Causes Defective PCB.
Countermeasures Replace board.
1002
Program Error Light in red
Long
sound,
one time
Message Memory or program error. Recycle power. Contact service if not resolved.
To clear the display Power off the product.
Causes
• Cannot access the Flash ROM.
• Exceeds the number of writes available.
• Other program error
Countermeasures
• Restart the printer.
• If the problem persists, reinstall the fi rmware.
1003
Parity Error Light in red
Short
sound,
3 times
Message Wrong RS-232C settings. Adjust settings and check cable.
To clear the display Press the left select button (OFFLINE) or LINE button.
Causes
1) RS-232C settings are incorrect.
2) The RS-232C cable is not connected correctly.
Countermeasures
1) Adjust the interface settings correctly.
2) Connect the RS-232C cable correctly.
1004
Overrun Error Light in red
Short
sound,
3 times
Message Wrong RS-232C settings. Adjust settings and check cable.
To clear the display Press the left select button (OFFLINE) or LINE button.
Causes
1) RS-232C settings are incorrect.
2) The RS-232C cable is not connected correctly.
Countermeasures
1) Adjust the interface settings correctly.
2) Connect the RS-232C cable correctly.