S84NX/S86NX Service Manual
137
Back to top 6 Troubleshooting
Error Number Type of Error Error Icon LED Buzzer
1020
Calendar Error Light in red
Long
sound,
one time
Message Check calendar setting. Press Enter.
To clear the display
Change the calendar (option) settings, press the left select button (OFFLINE)
or LINE button.
Causes • The date and time of the calendar are incorrect.
Countermeasures
• Reset the calendar.
If the problem persists, check the voltage of the coin battery and replace the
battery if the voltage is less than 1.8 V.
If the problem still persists, replace the CONT PCB.
1021
BCC Check Error Light in red
Short
sound,
3 times
Message BCC (Block Check Code) error. Press line key or cancel job.
To clear the display Press the left select button (CANCEL) or LINE button.
Causes • The BCC code of the transmitted data (one item) is incorrect.
Countermeasures
Check the transmitted data and interface settings.
• [PRINT]: Continue printing from the print data where the BCC error occurred.
• [CANCEL]: Cancel the print data where the BCC error occurred and
continue printing from the next item.
• Send the SUB command: Clear the BCC error and continue printing from
where it stopped.
• Send the CAN command: Cancel the print data where the BCC error
occurred and continue printing from the next item.
1022
Print Head Overheated Light in red
Long
sound,
one time
Message Printer is overheated. Please wait to cool off .
To clear the display Stop the operation of the product to let the temperature decrease.
Causes The temperature of the product has exceeded its tolerance value.
Countermeasures Stop the operation of the product to let the temperature decrease.
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