Seca 654 - 10. Troubleshooting; 10.1 General faults; 10.2 Measuring weight

Troubleshooting • 125
English
17-10-07-654-100_01-2020B
10.TROUBLESHOOTING
If faults occur when operating the device, first attempt to remedy them your-
self using the following tables. If the fault persists, contact seca Service.
With some faults, an error code appears on the multifunctional display. Please
indicate the error code when contacting seca Service.
Information about display messages and the structure of error codes can be
found here:
➔
Display message traffic light system, page 129
➔ Error codes, page 129
10.1 General faults
10.2 Measuring weight
Fault Cause Remedy
No menu access possible Basic device mode active
Clarify with the administrator/hospital
technician whether the device can be
operated in another device mode
• ➔ Changing the device mode, page 106
• ➔ Functions/device mode, page 134
Required function not
available
Device mode active in which the
function is not intended
Clarify with the administrator/hospital
technician whether the device can be
operated in another device mode
• ➔ Changing the device mode, page 106
• ➔ Functions/device mode, page 134
Multifunctional display
does not react when keys
are pressed
Device is in an undefined state
following implausible inputs.
• Disconnect the plug-in power supply unit
from the socket
• Wait approx. 1 minute
• Plug the plug-in power supply unit into the
socket; the device and the multifunctional
display switch on automatically
With device combinations with a
standing aid and/or measuring rod:
Additional display connected
• Remove the second display
• Disconnect the plug-in power supply unit
from the socket
• Wait approx. 1 minute
• Plug the plug-in power supply unit into the
socket; the device and the multifunctional
display switch on automatically
Multifunctional display
remains dark after
pressing
Device is in an undefined state
following implausible inputs.
• Disconnect the plug-in power supply unit
from the socket
• Wait approx. 1 minute
• Plug the plug-in power supply unit into the
socket; the device and the multifunctional
display switch on automatically
Multifunctional display defective Inform seca Service
Fault/error code Cause Remedy
Displayed weight value is
implausible
Weighing electronics use outdated
zero point
• Remove the weight from the weighing
platform
• Press Weight display field
• Press key: Device restart
• Wait until main screen is displayed again
Weighing electronics defective Inform seca Service