Seca 654 - Page 55

Troubleshooting • 127
English
17-10-07-654-100_01-2020B
Foot silhouettes on the
weighing platform do not
light up
Device is in an undefined state
following implausible inputs.
• Disconnect the plug-in power supply unit
from the socket
• Wait approx. 1 minute
• Plug the plug-in power supply unit into the
socket; the device and the multifunctional
display switch on automatically
The foot silhouette illumination is
defective.
Inform seca Service
Patient instructions are not
announced
Function not activated
Activate function ➔ Activating/deactivating
the announcement of patient instructions
(Measurement), page 121
Volume set to zero Increase volume
Loudspeaker is defective Inform seca Service
No beeps audible
Function not activated
Activate function ➔ Activating/deactivating
beeps, page 120
Volume set to zero Increase volume
Loudspeaker is defective Inform seca Service
Measuring results are not
announced
Function not activated
Activate function ➔ Activating/deactivating
the announcement of measuring results
(Results), page 121
Volume set to zero Increase volume
Loudspeaker is defective Inform seca Service
080-297XX-XXX Voice output memory cannot be read.
Inform seca Service
Deactivate beeps and voice outputs to
suppress the error message until repair is
carried out:
• Deactivate announcement of patient
instructions ➔ Activating/deactivating the
announcement of patient instructions
(Measurement), page 121
• Deactivate announcement of measuring
results ➔ Activating/deactivating the
announcement of measuring results
(Results), page 121
• Deactivate beeps ➔ Configuring voice
guidance, page 119
081-297XX-XXX Voice file not found.
Inform seca Service
Deactivate beeps and voice outputs to
suppress the error message until repair is
carried out:
• Deactivate announcement of patient
instructions ➔ Activating/deactivating the
announcement of patient instructions
(Measurement), page 121
• Deactivate announcement of measuring
results ➔ Activating/deactivating the
announcement of measuring results
(Results), page 121
• Deactivate beeps ➔ Activating/deactivat-
ing beeps, page 120
082-297XX-XXX
An error occurred during the
measurement procedure.
Repeat measurement procedure and ask
the patient to remain standing still
If the error occurs again, inform seca
Service
Fault/error code Cause Remedy