SharkRF openSPOT2 - Page 103

IftheLEDispulsatinglikethis,thentheopenSPOT2istryingtoconnecttotheselectedserver,butitcan'tfor
somereason.Ifit'snotpulsatinglikeontheanimation,checktheLEDstatessectionformoreinformationabout
thecurrentLEDstate.
Theservermaybecurrentlyoffline,ortheremaybeaconnectionissuebetweenyouropenSPOT2andthe
server.Youcantryusinganotherserver,orenabletheOverrideDHCPDNSserverssetting.
Alsocheckiftheserverpasswordissetcorrectly(incasethere'saserverpassword),andthatyourconnector
settingsarevalid(example:ifthere'sacallsignsetting,makesureyourcallsignisvalid,ifthere'saDMR/CCS7or
NXDNIDsetting,makesureyourIDisvalidforyourcallsign).
IfyouwanttoconnecttotheBrandMeisternetwork,andtheopenSPOT2won'tconnecttoanyBrandMeister
server,thenmakesureyouusethehotspotsecuritypasswordyou'vesetonyourBrandMeisterSelfCarepage(or
turnoffhotspotsecuritysothedefaultserverpasswordcanbeused).
Therearedropoutsinincomingcalls,voiceisstuttering
Makesureyouuseaservernearesttoyourlocationtoavoidnetworkdropoutsandhighlatency.Pleasekeepin
mind,thatpacketlossandhighlatencycanoccurinVoIP(VoiceoverIP)streamsevenifyouhaveareallyhigh
qualitynetworkconnection.
CheckthedejitterqueuegraphontheStatuspageforinvalidseqnumerrors.TheseindicatethattheopenSPOT2
doesnotreceiveallnetworkpacketssotherearemissingpartsfromtheincomingcall'sstream.
Iftherearenoinvalidseqnumerrors,butthedejitterqueuegraphshowsthatthequeuegetsemptyduringacall,
thenyoucantryincreasingthedejitterqueuelengthattheNetworksettingssection.
TrytosetanotherWi-FichannelinyourWi-Finetwork(seethenexttroubleshootingentryformoreinfo).The
currentlyusedonemaybeovercrowded,whichyoumaynotnoticeduringwebbrowsing,asthewebusesa
protocolwhichresendmissingdataframes,butthiscan'tbedoneinrealtimeVoIPstreamssothepacketloss
issuebecomesinstantlynoticable.
Wi-Fidisconnects(blueLED)orinternetconnectionerrors(red/blueLED)
TrytosetanotherWi-FichannelinyourWi-Finetwork.Thecurrentlyusedonemaybeovercrowded.Itis
advisabletouseWi-Fichannels1,6or11.Donotusetheothersastheyonlycausemoreinterference.Alsotry
placingtheopenSPOT2closertoyourWi-Firouter/accesspoint.
Colorcodemismatchwarningsonthewebinterface
Makesurethecolorcodeprogrammedforyourradio'scurrentchannelismatchingtheopenSPOT2'scolorcode.If
theymatch,thenprobablythere'sanoffsetbetweentheradio'sTXfrequencyandtheopenSPOT2'sRX
frequency.PleasetrytouseAutoCal,ormanuallyenterdifferentfrequenciesin+-100HzstepsattheRXoffset
ontheModempage.
Thedevicecan'tcheckfirmwareupgrades,itshowsretrying
Troubleshooting
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