SHFL MD2 CR - Troubleshooting: Miscellaneous Issues

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© 2012 SHFL entertainment, Inc. MD2® CR Service Manual 20121015
Confidential
Pickoff / Feeder
Symptom Cause Remedy
Shuffle will not start.
Faulty Tower Down Switch
or Gripper Working Switch
Replace the TDS Switch (#31)
Faulty Gripper Working
Switch
Replace the GWS Switch (#26)
Faulty I/O Board Replace the I/O Board
Shuffle will not begin.
Display shows “Shuffling”
.
Faulty Pick Off Motor
Replace the Pick Off Motor
(#17)
Shuffles 6 or fewer cards;
shuffle stops. Display shows
“Check CTS”.
Faulty Camera Trigger
Sensor
Clean or replace the CTS
sensor element (#36)
Feeder Elevator rises frequently
and display shows “Check For
Bent Cards”.
Dirty Pick Off Rollers
Clean Rollers with 90% alcohol
or better
Brake Roller gap is too
small
Adjust the Brake Roller
Assembly
Pick Off Rollers are
“slipping” under the
Feeder cards
Update to new Pick Off
Rollers;
MD2248, MD2245, ST2059
Feeder Elevator not
lowered all the way
Adjust the Feeder Elevator
Home Switch to lower the
elevator (#34)
Faulty Feeder Elevator
Home Switch
Replace the Feeder Elevator
Home Switch, or #34 Harness
Feeds cards fast and stops.
Faulty Camera Trigger
Sensor
Clean or replace the CTS
sensor element (#36)
Feeder Elevator does not rise
when the GREEN button is
pushed.
Display shows “Feed Elevator
Jammed”.
Faulty Feeder Elevator
Motor
Replace the Feeder Elevator
Motor (#10)
Feed Elevator “chatters”
continuously in the ‘up’
position.
Faulty Feeder Elevator Up
Switch
Replace the FEU Switch (#33)
Feeder Elevator “chatters” in the
‘down’ position, then rises.
Faulty Feeder Elevator
Home Switch
Replace the FEH Switch (#34)
Speed Up
Symptom Cause Remedy
“COS Failed” message.
Faulty sensor transmitter
or receiver
Replace the faulty CO sensor
element (#38 - #40)
“COS Failed” message remains
after swapping sensor elements.
Faulty Main Control Board
Replace the Main Control
Board