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© 2012 SHFL entertainment, Inc.
MD2® CR
Service Manual 20121015
Confidential
Card Recognition
Symptom Cause Remedy
Display shows “Deck not
installed”. Web page shows deck
is installed.
Faulty Rabbit flash chip Replace Rabbit flash chip
Deck not selected in Menu
column of Deck Library
web page
Go to Deck Library web page
and click the Menu box to
make deck available in the
shuffler
Won’t learn cards or feed them.
Card empty sensor needs
to be replaced or adjusted
Replace or adjust sensor
Card Rec failure (intermittent
partial card feed).
Camera Ribbon Cable is
not seated properly
Re-seat or replace the camera
ribbon cable
Loose or faulty Camera
Trigger harness (Pin #54)
Re-seat or replace the harness
Multiple missing and/or
unknown cards messages.
Shuffler is set to an
incorrect SHFL
entertainment I D number
(SID) for card type in use
Verify card type using Playing
Card Reference book, or
contact SMI
Tuned using wrong card
type
View Images web pages
Retune
Camera is out of focus
Re-focus the Camera Re-Tune
the Deck
Incorrect deck selected for
tuning
Assure that the correct deck
type and description are
selected
Brake Roller gap is too
large
Adjust the brake roller
assembly Refer to Section 10
Dirty or Faulty Card In
Sensor
Clean or replace the CIS
sensor