Chapter 11 Operating Instructions
C4000 Palletizer Std./Adv.
C4000 Fusion
94 © SICK AG • Industrial Safety Systems • Germany • All rights reserved 8012249/YT69/2016-02-25
Subject to change without notice
Fault diagnosis
Display Possible cause Rectification of the error
Invalid configuration of
the EDM
Verify that the machine-side EDM is connected
correctly.
" External sender
detected
Check the distance from reflective surfaces (see
page 66) or from other safety light curtains.
If necessary, re-configure the device with
another beam coding (see page 35) or install
non-reflective partitions.
Supply voltage too low Check the supply voltage and the power supply.
If necessary, replace defective components.
# Fault of a device
connected via EFI
Carry out a fault diagnosis of the device
connected with the C4000.
11.5 Extended diagnostics
The CDS software supplied with the device (Configuration & Diagnostic Software) includes
extended diagnostic options. It allows you to narrow down the problem if the error is non-
specific or if you experience usage downtime problems. Detailed information to be found …
in the online help for the CDS.
in the user manual for the CDS.
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