Conducting calls – with multiple users
77
Step by Step
Busy override
You need to speak to an internal user urgently, even
though his line is busy. The "Override" function allows
you to interrupt the ongoing call to pass on a message.
This function is only available when the code has been
input and if it has been configured by the service
engineer.
p The user is busy.
*
L2 Call the function.
o Enter the phone number of the busy user.
The override is established. The user name or phone
number, to whom/which the call has been transferred,
is displayed.
Override is ended when you replace the handset.
Transferring a call (joining)
Transferring a call means that you wish to hand over a
call you are conducting on your handset to another user.
Transferring (without announcing the call transfer)
p You can use this function to forward a call you answered
to another user.
Open the system menu.
> < [Select the menu item and confirm.
The current call is placed "on hold", so that the first user
waits.
o Enter the phone number of the user to whom the call is
to be transferred.
p The number is dialled.
During override
• all users hear an override tone and
everything that is said,
• all users see the following message on the
display "Override:....:”.
To Next Page
Loading...
Need help?
General