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Service & Support
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Contact partner
If you have any further questions on the use of our products, please contact one of our
representatives at your local Siemens office.
The addresses are found on the following pages:
● On the Internet (www.siemens.com/auto
mation/partner
)
● In Catalog CA 01
● In Catalog FS 10 specially for factory automation sensors
Technical Support
You can access technical support for all IA/DT projects via the following:
● Phone: + 49 (0) 180 5050 222
(€ 0.14 /min. from the German landline network, deviating mobile communications prices
are possible)
● E-mail (mailto:support.automation@siemens.com
)
● Internet: Online support request form: (www.siemens.com/automation/su
pport-request
)
Service & support for industrial automation and drive technologies
You can find various services on the Support homepage
(www.siemens.com/automation/service&support
) of IA/DT on the Internet.
There you will find the following information, for example:
● Our newsletter containing up-to-date information on your products.
● Relevant documentation for your application, which you can access via the search
function in "Product Support".
● A forum for global information exchange by users and specialists.
● Your local contact for IA/DT on site.
● Information about on-site service, repairs, and spare parts. Much more can be found
under "Our service offer".
RFID homepage
For general information about our identification systems, visit RFID homepage
(www.siemens.com/simatic-sensors/rf
).
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