Snom M215 SC Bundle - Transferring Calls; Attended Transfer

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v1.01
M215SC User Manual Using the phone
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2. Press
SELECT
to start the conference with the active call and the highlighted held call.
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3. Press
END
to end the conference call and the connections to both parties.
Transferring calls
When you have a call on the line, there are two ways to transfer it to a third party:
• Announcing the call to the third party first, to make sure the call is welcome and will be accepted: Attended
transfer.
You can also transfer the active call to a held call.
• Transferring the call unannounced: Blind transfer. There will be no feedback on whether the third party is
available and/or picking up the call.
Note: Blind transfers to other handsets registered at your base station are not possible.
Attended transfer
1. Press
. The call is automatically put on hold, and the Transfer to screen appears.
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Fig. 1
◦ Select A handset party if you want to transfer the call to another handset registered at the same base
station.
◦ Select A new party if you want to transfer the call to any other number.
2. With your selection highlighted, press
SELECT
.
3. Dialing the third party:
◦ If you selected A handset party, you will see the Intercom screen. Select a handset from the list and
press
SELECT
or to dial.