F
factory reset
discard RAID preserved cache 81
troubleshooting 80
failure to boot
embedded RAID controller 86
fibre channel
HBA card verification 22
front panel
LEDs
Symantec Storage Shelf 41
Symantec Storage Shelf 41
fsck test failure 87
H
hot spare
Symantec Storage Shelf 39
hot swap
about 100
I
I/O module
LEDs
Symantec Storage Shelf 41
Symantec Storage Shelf 44
removing and replacing 112
I/O module status
LED
Symantec Storage Shelf 44
initial configuration of 52xx master server appliance
from NetBackup Appliance Shell Menu 135
intial configuration failure
NetBackup Appliance Directory 67
IPv4 and IPv6 support 26
IPv6 networks
troubleshooting 82
L
LED
system status
troubleshooting 98
LEDs
drive slots
Symantec Storage Shelf 41
front panel
Symantec Storage Shelff 41
log files
enabling and disabling VxMS logging 57
log files (continued)
introduction 48
M
manage
appliance restore 156–157, 159
media server
configuration failure 71, 76
factory reset failure 85
memory
alert 98
N
NetBackup 5220 appliance
disk drive
LEDs 107
disk drive, storage
removing and replacing 107
power supply
removing and replacing 108
NetBackup 5230 appliance
disk drive
removing and replacing 101
NetBackup appliance
about troubleshooting 13
appliance factory reset 159
appliance rollback validation 157
rollback appliance 156
NetBackup Appliance Directory down
intial configuration failure 67
NetBackup support utilities
NBDNA 36
nbsu 36
O
over temperature 98
troubleshooting 96
P
Perform a hardware health check wizard 31
power
LEDs
Symantec Storage Shelf 41
specifications
Symantec storage shelf 40
power supply
alert 98
199Index