e-STUDIO2008A/2508A/3008A/3508A/4508A/5008A © 2015 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
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Relation between the jamming area and the corresponding sensors/covers
(If a jam is occurring in the ADU, LCF, PFP, JSP or OCT check the board in each unit.)
[E551] Paper remaining jam on the transport path (when a service call occurs)
[E552] Paper remaining jam on the transport path (when the cover is closed)
Jamming area Cover Sensor Test mode/Input check
Registration area Automatic duplexing
unit
Registration sensor 03-[FAX]ON/[9]/[A]
1st transport sensor 03-[FAX]OFF/[6]/[A]
Exit area Automatic duplexing
unit
Exit sensor 03-[FAX]ON/[9]/[B]
ADU ADU ADU entrance sensor 03-[FAX]OFF/[1]/[D]
ADU exit sensor 03-[FAX]OFF/[1]/[E]
Feeding area
(Main unit)
Feed cover 2nd transport sensor 03-[FAX]OFF/[7]/[A]
LCF LCF side cover LCF feed sensor 03-[FAX]OFF/[4]/[C]
PFP PFP side cover PFP upper drawer feed sensor 03-[FAX]OFF/[2]/[B]
PFP lower drawer feed sensor 03-[FAX]OFF/[3]/[B]
Bridge unit Bridge unit Bridge unit transport sensor-1 03-[FAX]ON/[4]/[G]
03-[FAX]ON/[3]/[G]
Bridge unit transport sensor-2 03-[FAX]ON/[4]/[F]
03-[FAX]ON/[3]/[G]
JSP JSP cover JSP feed sensor 03-[FAX]ON/[3]/[G]
OCT OCT cover OCT feed sensor 03-[FAX]ON/[3]/[G]
Finisher Finisher door Sensors in the finisher -
Classification Error content
Other jam Paper remaining on the transport path when printing is finished
(when a service call occurs) (E551)
Paper remaining on the transport path when printing is finished
(when the cover is closed) (E552)
Step Check Item Result Measure
Next
Step
1
Jamming transport path Open the cover of the unit/area whose
picture is flashing on the control panel
and remove any paper on the transport
path.
2
Sensor in the jamming area • Sensor check (Refer to the table
below)
• Harness check
• Connector check
3
LGC board • Harness check
• Connector check
• Board check
Notes:
If the jam is occurring in the ADU, LCF or PFP, check the board in each unit.
Parts to be replaced Remark
Sensor in the jamming area Refer to the table below.
LGC board