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ERROR CODE AND TROUBLESHOOTING
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[4041] User authentication error
[4042] Department authentication error
[4050] Problem in LDAP server connection or LDAP server authorization settings
[4111] Quota over error (The number of the assigned pages set by department and user
management has reached 0.)
[4112] Quota over error (The number of the assigned pages set by user management has
reached 0.
Classification Error item
TopAccess related error User authentication error
Check item Measures
Setting • Perform the authentication or register as a user, and then
perform the printing again.
Classification Error item
TopAccess related error Department authentication error
Check item Measures
Setting • Check department information registered in this
equipment.
Classification Error item
TopAccess related error Problem in LDAP server connection or LDAP server
authorization settings
Check item Measures
Setting • Confirm the administrator for the LDAP server connection
or LDAP server authorization settings.
Classification Error item
Printer function error Quota over error (The number of the assigned pages set
by department and user management has reached 0.)
Check item Measures
Setting • The number of the assigned pages set by the department
and the number of those assigned by user management
have both reached 0. Assign the number of the pages
again or perform initialization.
Classification Error item
Printer function error Quota over error (The number of the assigned pages set
by user management has reached 0.
Check item Measures
Setting • The number of the assigned pages set by the user
management has reached 0. Assign the number of the
pages again or perform initialization.
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