e-STUDIO2008A/2508A/3008A/3508A/4508A/5008A © 2015 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
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[4113] Quota over error (The number of the assigned pages set by department management has
reached 0.
[4121]Job canceling due to external counter error
[4214] Fax/Internet Fax transmission limitation error
[4241] No Printer kit / Printer function disabled
[4242] No Scanner kit / Scanner function disabled
Classification Error item
Printer function error Quota over error (The number of the assigned pages set
by department management has reached 0.
Check item Measures
Setting • The number of the assigned pages set by the department
management has reached 0. Assign the number of the
pages again or perform initialization.
Classification Error item
TopAccess related error Job canceling due to external counter error
Check item Measures
Setting 1. Drop a coin in. Perform the print job in error again.
2. Insert a key card and then perform the print job in error
again, or consult your administrator.
3. Insert a key copy counter and then perform the print job in
error again.
4. Reset the scheduled print job and then perform the print
job in error again.
Classification Error item
TopAccess related error Fax/Internet Fax transmission limitation error
Check item Measures
Setting • Check the settings of this equipment.
Classification Error item
Printer function error Printing functions are disabled since the Printer kit or Printer/
Scanner kit is not installed firmly
Check item Measures
Setting • Check that the Printer kit or Printer/Scanner kit is installed
firmly.
Classification Error item
Scanner function error Internet FAX or storing to a share folder function using a
network fax driver is disabled since the Scanner kit is not
installed firmly, but the Printer kit is installed.
Check item Measures
Setting • Check that the Scanner kit is installed firmly.
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