e-STUDIO2008A/2508A/3008A/3508A/4508A/5008A © 2015 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
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[501A] Proxy error
[501B] No URL (host/port) or invalid path
[5030] HTTP communication error
[50FF] eBR2 internal error
[5110] Toner cartridge detection error
Classification Error item
Communication error with external
application
IP address or port for proxy setting is invalid.
Check item Measures
Setting Set the correct IP address or port for the proxy setting.
If any setting is needed in proxy, consult your administrators.
Classification Error item
Communication error with external
application
Initial URL is invalid.
Check item Measures
Setting Set the correct initial URL.
Classification Error item
Communication error with external
application
An error in the HTTP communication
Check item Measures
Setting Check the URL for communication.
Check that the valid IP address is assigned to connect to the
server.
Classification Error item
MFP internal error A fatal error occurred in the MFP
Check item Measures
Setting Restart the MFP, and then try again.
Classification Error item
TopAccess related error Toner cartridge detection error.
Check item Measures
Setting • Check if the toner cartridge is installed properly.
• Check if the toner cartridge detection sensor operates
properly.
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