Toshiba TECRA A9 Series Maintenance Manual

2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart
2-2 [CONFIDENTIAL] TECRA A9(S5/P5/S200) Maintenance Manual (960-633)
2.2 Troubleshooting Flowchart
Use the flowchart in Figure 2-1 as a guide for determining which FRU malfunctions. Before
going through the flowchart steps, check the following:
 Ask the user if a password is registered and, if it is, ask him or her to enter the
password.
 Make sure that Toshiba Windows is installed on the hard disk. Non-Toshiba
operating systems can cause the computer malfunction.
 Make sure all optional equipment is removed from the computer.
 Make sure the USB FDD and optical drive are empty.

Toshiba TECRA A9 Series Specifications

General

Processor	Intel Core 2 Duo
Display	15.4-inch
Display Resolution	1280 x 800 pixels
RAM	Up to 4 GB
Operating System	Windows Vista
Optical Drive	DVD-RW
Wireless	802.11a/g/n
Ports	USB 2.0, VGA, Ethernet, Headphone