Toshiba TECRA A9 Series Maintenance Manual

2 Troubleshooting Procedures 2.6 HDD Troubleshooting
2-34 [CONFIDENTIAL] TECRA A9(S5/P5/S200) Maintenance Manual (960-633)
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2.6 HDD Troubleshooting
This section describes how to determine if the HDD is functioning properly. Perform the
steps below starting with Procedure 1 and continuing with the other procedures as required.
Procedure 1: Message Check
Procedure 2: Partition Check
Procedure 3: Format Check
Procedure 4: Diagnostic Test Program Execution Check
Procedure 5: Connector Check and Replacement Check
CAUTION: The contents of the hard disk will be erased when you execute the HDD
troubleshooting procedures. Transfer the contents of the hard disk to floppy
disks or other storage media.
Procedure 1 Message Check
When the computer’s HDD does not function properly, some of the following error messages
may appear on the display. Start with Check 1 below and perform the other checks as
instructed.
Check 1 If any of the following messages appear, go to Procedure 5. If the following
messages do not appear, perform Check 2.
HDC ERROR (After 5 seconds this message will disappear.)
or
IDE #0 ERROR (After 5 seconds this message will disappear.)
or
IDE #1 ERROR (After 5 seconds this message will disappear.)
Check 2 If either of the following messages appears, go to Procedure 2. If the following
messages do not appear, perform Check 3.
Insert system disk in drive
Press any key when ready .....
or
Non-System disk or disk error
Replace and press any key
Check 3 Make sure the Hard Disk option is set to not used. If it is set to not used, choose
another setting and restart the computer. If the problem still exists, go to
Procedure 2.

Toshiba TECRA A9 Series Specifications

General

Processor	Intel Core 2 Duo
Display	15.4-inch
Display Resolution	1280 x 800 pixels
RAM	Up to 4 GB
Operating System	Windows Vista
Optical Drive	DVD-RW
Wireless	802.11a/g/n
Ports	USB 2.0, VGA, Ethernet, Headphone