Trimble Juno 5 series User Manual

Problem Cause Solution
utility reports
“Unknown”.
Error Code 5
appears.
A receiver timeout error has occurred,
caused by issues with communications to
the receiver, or when the receiver has
taken too long to reconnect.
Close the dialog and if the handheld does
not automatically connect to the receiver,
try to connect to the receiver again. If
repeated attempts to connect to the
receiver fail, contact your Trimble reseller.
The receiver will not
connect.
There is a GNSS receiver connection error. Reset the receiver, then attempt to connect
again. If repeated attempts to connect to
the receiver fail, contact your Trimble
reseller.
Real-time DGNSS issues
Problem Cause Solution
The handheld is not
receiving SBAS real-
time corrections.
The SBAS satellite is obstructed from view. Check the location of the SBAS satellite in
the Skyplot section of the GNSS field
software, and if possible move to a different
location.
You are outside the WAAS, EGNOS, or MSAS
coverage area.
Wide Area Augmentation System (WAAS)
satellites are tracked in the Continental
United States including Alaska, and in
southern parts of Canada.
European Geostationary Navigation Overlay
Service (EGNOS) satellites are tracked in
Europe. MTSAT Satellite-based
Augmentation System (MSAS) satellites are
tracked in Japan.
If you have selected satellites that are not
available at your location, you cannot use
SBAS corrections.
The handheld is not
able to track a new
or a specific SBAS
satellite.
You are not using the latest SBAS
configuration (.ini) file.
1. To download the software, go to
www.trimble.com/support.shtml, and
navigate to your receiver type. Under
the Downloadsfolder, click SBAS.INI.
2. To specify the satellites you want the
receiver to track or to ignore, select
the Custom option in the Tracking
Mode field in the Integrated SBAS
Settings form of the Trimble GNSS field
software.
The handheld is not
receiving real-time
corrections from the
There is no physical connection to the
external source.
Connect the external real-time correction
source to COM1 using the optional USB to
serial converter, or to a Bluetooth port on

Trimble Juno 5 series Specifications

General

Brand	Trimble
Model	Juno 5 series
Category	Handhelds
Language	English