Wave Server Installation Guide
Chapter 10
Installing the Wave Recording Archive Service
CHAPTER CONTENTS
The Wave Recording Archive Service manages the archive process that offloads system call
recordings to an archive PC or other server on your network.
Important: Be you start, sure to review the important information about your archive server
PC and archive folder in “Archive server PC requirements” on page 10-3 and “Archive folder
requirements” on page 10-5.
This chapter describes how to do the following:
• Install the Recording Archive Service, including:
• Identifying the archive server PC.
• Creating the archive folder where archived recordings are stored.
• Installing and configuring Microsoft SQL Server 2005 Express Edition, the
database server used by the Recording Archive Service.
• Installing the Recording Archive Service.
• Configure call recording and archiving
• Setting up automatic call recording.
• Configuring the Recording Archive Service.
• Setting the Recording Archive Service to auto-start.
About archiving mailbox recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3
Installation steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-6
Configuring system call recording and automatic archiving . . . . . . . . . . . . . . 10-10