Connecting a music-on-hold (MOH) system 3-25
Chapter 3: Setting Up the Wave IP 500 Server
Wave Server Installation Guide
Connecting a music-on-hold (MOH) system
A music-on-hold device plays prerecorded music or messages to callers—either from a tape or
CD—when they are placed on hold or while being transferred.
The Wave Server is compatible with most standard music-on-hold devices that connect via a 3.5
mm stereo plug. If a cable is not provided, you must purchase one separately.
Note: Although a stereo cable is required, music on hold only plays in mono.
Caution: Always follow the instructions supplied by the manufacturer of your music-on-hold
device when installing and connecting the device to avoid possible injury to yourself or damage
to the equipment.
To connect a music-on-hold device:
1. Locate the audio input port (labeled Audio In) on the ISC2.
2. Connect the cable from your music-on-hold device to the port.
3. Enable music on hold in the General Settings applet of the Global Administrator
Management Console. See the Wave Global Administrator Guide for more information.
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