Troubleshooting Management Console problems F-7
Appendix F: Troubleshooting
Wave Server Installation Guide
Management Console applets appear to be disabled or hidden.
Symptom: This problem may occur if you are accessing the Management Console from an
administrator PC running Microsoft Windows XP SP2 or higher. In Windows XP SP2 or higher,
Microsoft enhanced the default browser security in Internet Explorer. These security defaults
affect the functionality of the Global Administrator Management Console.
Solution:
1. On the administrator PC, in Internet Explorer choose
Tools > Internet Options.
2. On the Privacy tab, click
Settings in the Pop-up Blocker section. (If Settings is disabled,
select the
Block pop-ups checkbox first.)
3. In the Pop-up Blocker Settings dialog, enter one of the following in the
Address of Web
site to allow
text box:
• IP address. Enter the default IP address of the Vertical Application Module (VAM)
in the Wave Server (192.168.205.1), or the VAM’s IP address on your system
if you have changed it).
• DNS-resolvable name. For example, yourservername
Note: Do not preface your entry with “http://”.
4. Click
Add and then Close to save your changes.
5. On the Security tab, click
Local intranet in the Select a zone... box, and then click Sites.
6. In the Local Intranet dialog, click
Advanced.
7. In the
Add this website to the zone text box, enter the IP address of the Wave Server
without prefacing it with http:// or ftp://, for example 192.168.205.1.
8. Click
Add to add the new entry to the Websites list. (again, you do not need to preface the
IP address with “http://”.)
9. Click
Close, and then click OK twice to close all dialogs.
To Next Page
Loading...
