Problems during Copying
Xerox 6204 Wide Format Solution 187
Problem Solving
10
Media often jams
or is wrinkled.
Is the correct type of media
used?
Load a correct type of media.
Refer to "Media Type" (P.35).
Is the media loaded
correctly?
Correctly load the media.
Refer to "Loading Media" (P.37).
Is the media tray set up
correctly?
Firmly push in the media tray until it stops.
Refer to "Loading Media" (P.37).
Is the media damp? Replace with media from a new supply.
Refer to "Loading Media" (P.37).
Is the media loaded
correctly and are the media
settings correct?
Correctly set up the media size series and
the media type/thickness to match the
media that is loaded.
Refer to "Media Settings" (P.42).
Are there torn pieces of
media or foreign objects in
the machine?
Open the front cover or pull out the media
trays to remove the torn media or the
foreign object.
Refer to "Paper Jams" (P.199), "Loading
Media" (P.37).
The copy is dirty. Is the scanning area
contaminated?
Clean the platen glass.
Refer to "Cleaning the Machine" (P.181).
Is the original printed on
colored paper, rough paper,
or blueprint paper?
Adjust the copy density, image quality, or
background suppression.
Refer to "Original Type" (P.65), "Copy
Density" (P.66), "Background Suppression"
(P.66).
The copy has
black lines.
Is the scanning area
contaminated?
Clean the platen glass.
Refer to "Cleaning the Machine" (P.181).
The copy is too
dark.
Is the copy density set to
[Darken]?
Adjust the copy density.
Refer to "Copy Density" (P.66).
The copies are
too light.
Is the density of the original
too light?
Adjust the copy density.
Refer to "Copy Density" (P.66).
Is the copy density set to
[Lighten]?
Is the original type setting
correct?
Correctly select the original type.
Refer to "Original Type" (P.65).
Is the message for load
toner displayed?
Load toner.
Refer to "Loading Toner" (P.177).
Is the toner density
appropriate?
Adjust the toner density using Web Print
Management Tool.
Symptoms Check Remedy
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