Xerox Phaser 6600 Service Manual

Error Troubleshooting
Phaser 6600 and WorkCentre 6605 Xerox Internal Use Only
Service Manual
2-6
3. Feed paper through the printer from each of the available trays. Is the paper damaged when fed
out of one tray but not when fed out of the others? If so, inspect the tray for damage, ensure that
the media guides are set correctly and verify that the proper media is being used.
4. If media shows damage from all trays, check the registration rollers.
5. Inspect the tray and media path for debris or broken components.
Wrinkled Envelopes
Envelope wrinkling of varying severity can sometimes occur. In general, envelope wrinkling is
considered a technology limitation due to the fusing process which relies on heat and pressure to bond
toner to the media. The #10 Commercial envelopes are particularly susceptible to wrinkling.
1. Check the media path for obstructions or debris.
2. Check that the media guides are set correctly.
3. Test envelopes from other manufacturers to find the best result.
Fuser Jams
1. Check that the Fuser is properly seated, locked, and operates normally.
2. Ensure that the paper is in good condition and is listed as supported media. Try loading new
media from a fresh ream.
3. Ensure that only supported transparency film is being used.
4. Check that the printer is operating within its environmental specifications by printing the
Information page.
5. Ensure that the loaded media matches the Control Panel settings.
6. Are the margins on the page greater than 4.1 mm?
7. Check the Fuser area for debris.
8. Visually inspect the Fuser for burrs.
Exit Jams
1. Check that the correct type of media is being used; refer to the “Supplies” page on the Xerox
web site.
2. Ensure the printer is within its operating environmental specifications.
3. If media is showing excessive curl when exiting, try turning the media over, loading new media
from a fresh ream, or a different type of media.
4. Ensure that the loaded media matches the Control Panel settings.
5. Is the jam caused by a heavy, stiff paper being used for two-sided printing? In such cases, a lighter
grade of paper should be used.
6. If debris is visible, clean the printer with a clean, dry, lint-free wipe.
7. Turn the printer off and then back on. The exit roller in the Fuser should turn for a few seconds.

Xerox Phaser 6600 Specifications

General

Color	Yes
Duplex printing	No
Print technology	Laser
Maximum resolution	600 x 600 DPI
Time to first page (black, normal)	9 s
Time to first page (color, normal)	10 s
Print speed (black, normal quality, A4/US Letter)	36 ppm
Maximum duty cycle	80000 pages per month
Number of print cartridges	-
Internal memory	256 MB
Processor frequency	533 MHz
Maximum internal memory	768 MB
Sound pressure level (printing)	53 dB
Total input capacity	700 sheets
Total output capacity	250 sheets
Paper tray media types	Card stock, Envelopes, Glossy paper, Labels
ISO A-series sizes (A0...A9)	A4
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
AC input frequency	50 - 60 Hz
Power consumption (standby)	65 W
Power consumption (printing)	535 W
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Weight	25500 g
Dimensions (WxDxH)	429.26 x 487.68 x 383.54 mm