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Xerox Phaser 6600 Service Manual

Xerox Phaser 6600
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Error Troubleshooting
Phaser 6600 and WorkCentre 6605 Xerox Internal Use Only
Service Manual
2-2
Introduction
This chapter describes error messages displayed on the Control Panel or listed on the Error History
page, Service Diagnostics used to test system operation and troubleshooting procedures to correct
problems. Troubleshooting print quality problems is covered in Chapter 3, Image Quality.
Initial Actions
Some problems are easy to resolve. Use these Steps in an attempt to quickly isolate the problem.
1. Turn Off the printer, wait 10 seconds, then turn On the printer. This often solves problems related
to power transients, ESD, and software errors.
2. If a message appears on the Control Panel, see “Error Messages” on page 2-89 for specific
procedures related to error messages.
3. Check the power cord. Is the power cord plugged into the printer and a properly grounded
electrical outlet? Is the power cord damaged?
4. Check the electrical outlet. Is the outlet turned off by a switch or breaker?
5. Does other electrical equipment plugged into the outlet operate?
Display Problems
If the Control Panel is blank:
1. Turn the printer Off, wait 10 seconds, then turn the printer On.
2. When tests complete, Ready to Print should appear on the display.
If the problem persists:
1. Check the connections to the Control Panel.
SFP: Verify the connection at the Control Panel, and at P/J12 on the IP Board.
MFP: Verify the connections at P/J820 and P/J830 on the USB Hub Board, and at P/J810 on the IP
Board.
2. Check +3.3 and +5 VDC from the LVPS.
3. Replace the Control Panel.
4. Replace the IP Board.

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Xerox Phaser 6600 Specifications

General IconGeneral
ColorYes
Duplex printingNo
Print technologyLaser
Maximum resolution600 x 600 DPI
Time to first page (black, normal)9 s
Time to first page (color, normal)10 s
Print speed (black, normal quality, A4/US Letter)36 ppm
Maximum duty cycle80000 pages per month
Number of print cartridges-
Internal memory256 MB
Processor frequency533 MHz
Maximum internal memory768 MB
Sound pressure level (printing)53 dB
Total input capacity700 sheets
Total output capacity250 sheets
Paper tray media typesCard stock, Envelopes, Glossy paper, Labels
ISO A-series sizes (A0...A9)A4
Standard interfacesUSB 2.0
USB 2.0 ports quantity1
AC input frequency50 - 60 Hz
Power consumption (standby)65 W
Power consumption (printing)535 W
Sustainability certificatesENERGY STAR
Weight and Dimensions IconWeight and Dimensions
Weight25500 g
Dimensions (WxDxH)429.26 x 487.68 x 383.54 mm

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