7 - 8 TC51 User Guide
Troubleshooting
The following tables provides typical problems that might arise and the solution for correcting the problem.
TC51
Table 7-1 Troubleshooting the TC51
Problem Cause Solution
After installing the
battery, the TC51
does not boot up.
Power button was not
pressed.
Press the Power button.
When pressing the
power button the
TC51 does not turn
on.
Battery not charged. Charge or replace the battery in the TC51.
Battery not installed
properly.
Install the battery properly.
System crash. Perform a reset.
When pressing the
power button the
TC51 does not turn
on but two LEDs
blink.
Battery charge is at a
level where data is
maintained but battery
should be re-charged.
Charge or replace the battery in the TC51.
Battery did not
charge.
Battery failed. Replace battery. If the TC51 still does not operate, perform a
reset.
TC51 removed from
cradle while battery was
charging.
Insert TC51 in cradle. See Charging the Battery on page
1-7.
Extreme battery
temperature.
Battery does not charge if ambient temperature is below 0°C
(32°F) or above 40°C (104°F).
Cannot see
characters on display.
TC51 not powered on. Press the Power button.
During data
communication with a
host computer, no
data transmitted, or
transmitted data was
incomplete.
TC51 removed from
cradle or disconnected
from host computer
during communication.
Replace the TC51 in the cradle, or reattach the
communication cable and re-transmit.
Incorrect cable
configuration.
See the system administrator.
Communication software
was incorrectly installed
or configured.
Perform setup.
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