ZOLL E Series Service Manual

9650-1210-01 Rev. R 13-1
SECTION 13
TROUBLESHOOTING GUIDELINES
The troubleshooting guidelines provided on the following pages are intended for use by non-technical medical
personnel during device operation. This section addresses many of the common problems or questions that may arise
during operation.
If trouble persists after consulting this guide, contact the appropriate technical personnel or ZOLL Technical Service
Department. A more detailed troubleshooting guide is found in the E Series Service Manual.
Monitor
Symptom Recommended Action
Unit does not turn on or unexpectedly shuts off.
• Check that battery pack is properly installed.
• Verify the unit is plugged into AC power.
• Replace battery pack with a fully charged battery pack.
• If the internal lithium battery that powers the Real Time
Clock is fully depleted, the unit will not power up unless
connected to mains power. Qualified service personnel
can consult the E Series Service Manual for instructions
on replacing the internal battery. You can also contact
the ZOLL Technical Service Department for assistance.
Unit displays the X FAULT XX message.
• A fault has been detected.
• Attempt to clear the X FAULT XX message by turning
the selector switch to OFF then back to the desired
operating mode. Note: Some settings (e.g. alarm
settings, lead selection, ECG size) may need to be
restored.
Unit displays the SET CLOCK or CLOCK FAULT
prompt.
• Set time and date information (see “Setting Time and
Date” on page 11-5).
• Have qualified service personnel verify that the internal
battery has been replaced within the last 5 years, or
contact the ZOLL Technical Service Department for
assistance.
Note: Note: If the internal battery becomes fully depleted,
the unit will not power up unless plugged into AC
mains.
Unit displays the ECG LEAD OFF or the POOR LEAD
CONTACT message.
• Ensure that the ECG cable is connected to patient and
unit.
• Check that ECG electrodes are making good contact
and not dried out.
• If changing from 5-lead wire ECG patient cable to 3-lead
ECG patient cable, make sure to turn the unit OFF for at
least 10 seconds.
• Replace ECG cable.

ZOLL E Series Specifications

General

Display Type	Color LCD
ECG Monitoring	Yes
Pacing	Yes
Pacing Rate	30-180 ppm
SpO2	Optional
NIBP	Optional
EtCO2	Optional
Printer	Integrated
Data Management	Yes
CPR Feedback	Yes
IP Rating	IP55
Pacing Output	0 - 140 mA
Battery Type	Rechargeable lithium ion
Battery Life	4 hours
Energy Selection	1-360 Joules
Display Size	6.5 inches