SBG3500-N Series User’s Guide
352
CHAPTER 43
Troubleshooting
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
• Power, Hardware Connections, and LEDs
• SBG3500-N Series Access and Login
• Internet Access
• Wireless Internet Access
• USB Device Connection
• UPnP
43.1 Power, Hardware Connections, and LEDs
The SBG3500-N Series does not turn on. None of the LEDs turn on.
1 Make sure the SBG3500-N Series is turned on.
2 Make sure you are using the power adaptor or cord included with the SBG3500-N Series.
3 Make sure the power adaptor or cord is connected to the SBG3500-N Series and plugged in to an
appropriate power source. Make sure the power source is turned on.
4 Turn the SBG3500-N Series off and on.
5 If the problem continues, contact the vendor.
One of the LEDs does not behave as expected.
1 Make sure you understand the normal behavior of the LED. See Section 1.3 on page 21.
2 Check the hardware connections.
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Turn the SBG3500-N Series off and on.
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