AGFA CR 10-X Service Manual

DD+DIS155
.11E
Repair and Service
Troubleshooting
DOCUMENT CONTROL NOTE:
The controlled version of this document is available from the Agfa HealthCare Library. Any printed copy of this document is uncontrolled.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader Chapter 3.3 / 11 of 46
03-2013 Type 5151 / 100 / 110 / 200 / 210 Agfa Company Confidential
Cause 1
Network cable not connected or defective.
Solution 1
 Check network interface LEDs at NX workstation: They should light up (constant or
intermittently).
 Check network interface LEDs at the digitizer: They should light up (constant or
intermittently).
If the network LEDs on both sides do not light up, try another network cable.
Cause 2
Network cable connected directly between digitizer and workstation and NX
workstation is not configured for a fixed IP address.
Solution 2
Set a fixed IP address for the NX in the "General Settings" window. For instructions
refer to the NX service manual chapter 4, Installation and Configuration. Note, that this
features is available only as of NX software 2.0.8700 / 3.0.8700.
Cause 3
Network interface defective at NX Workstation or digitizer.
Solution 3
Checking the network interface at the NX workstation:
(1) Connect the Service PC via network cable to the NX workstation (Service PC
IP address configuration not required).
(2) Check whether the network LEDs at the NX workstation light up.
If the network LEDs on the NX workstation does not light up, exchange the network
interface at the NX workstation.
Checking the network interface at the digitizer:
(3) Connect the Service PC via network cable to the digitizer (Service PC IP address
configuration not required).
(4) Check whether the network LEDs at the digitizer light up.
If the network LED on the digitizer does not light up, exchange the PMI board.
Cause 4
Wrong configuration settings on digitizer and/or NX Workstation.
Solution 4
Following settings must be correct on the digitizer and the NX Workstation to allow
communication (see table below):

AGFA CR 10-X Specifications

General

Brand	AGFA
Model	CR 10-X
Category	Medical Equipment
Language	English