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Allied Telesis
Command Line Interface User’s Guide
Contacting Allied Telesis
This section provides Allied Telesis contact information for technical support as well as sales or corporate
information. .
Online Support
You can request technical support online by accessing the Allied Telesis Knowledge Base
from the following web site:
www.alliedtelesis.com/support. You can use the Knowledge Base to submit questions
to our technical support staff and review answers to previously asked questions..
Email and Telephone
Support
For Technical Support via email or telephone, refer to the Allied Telesis web site:
www.alliedtelesis.com. Select your country from the list displayed on the website. Then
select the appropriate menu tab.
Returning Products
Products for return or repair must first be assigned a Return Materials Authorization (RMA)
number. A product sent to Allied Telesis without a RMA number will be returned to the
sender at the sender’s expense.
To obtain an RMA number, contact the Allied Telesis Technical Support group at our web
site: www.alliedtelesis.com/support/rma. Select your country from the list displayed on
the website. Then select the appropriate menu tab.
For Sales or
Corporate
Information
You can contact Allied Telesis for sales or corporate information at our web site:
www.alliedtelesis.com. Select your country from the list displayed on the website. Then
select the appropriate menu tab.
Warranty
The AT-iMG646xx series intelligent Multiservice Gateway has a limited warranty of two
years. Go to www.alliedtelesis.com/warranty for the specific terms and conditions of the
warranty and for warranty registration.
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