User's Manual Contents
Version 3.0 123 430HD and 440HD IP Phone
7.3.9 Admin Handing Off a Call to Boss
When in a call on Boss' behalf, Admin can hand the call off to Boss. Boss' phone rings and Admin
is disconnected. This is similar to Blind Transfer (see Section 7.6.1) except that Boss is always
the party to whom the call is transferred.
To hand off a call to Boss:
1. When in a call on behalf of Boss (with Hilary, in the example below), press the softkey
and in the Call Menu, scroll to and select the Handoff option; the call with Hilary is handed
off to Boss (Ami Lavi)
7.3.10 Boss Handing Off a Call to Admin
When in a call, Boss can hand off the call to Admin. This is similar to Blind Transfer (see
Section 7.6.1) only with Admin always the party to whom the call is transferred. Admin's phone
rings and Boss is disconnected.
To hand off a call to Admin:
When Boss is in a call (with Steve, in the example below), Boss presses the softkey and
selects the Handoff option to hand off Steve to Admin (Alan Roberts).
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