User's Manual Contents
Version 3.0 83 430HD and 440HD IP Phone
7.6 Transferring Calls
You can transfer a call to another party using blind transfer (default) or consultative transfer.
Transfer Description
Blind Connects another party to a third party before the third party answers.
Consultative Connect another party to a third party after the third party answers and
agrees to take the call from the second party.
Note:
• The hard TRANSFER key on the phone by default performs a blind transfer.
• Your network administrator can change the key's functionality to consultative transfer.
See the Administrator's Manual for more information.
7.6.1 Performing a Blind Transfer
You can transfer a call to a destination party without consulting them.
To perform a blind transfer:
1. Steven asks you – Donald - to transfer him to Hilary. Press the TRANSFER hard key on the
phone or press the BXfer softkey.
2. In the TRANSFER TO screen that opens, enter Hilary's number (4697) and then press the
Trans. softkey.
3. Hilary's phone rings. When she picks up, your phone is disconnected from Steve who is
transferred to Hilary:
To Next Page
Loading...
