Avaya 9621G - Page 9

Changing the presence status................................................................................................ 80
Enabling SAC when DND is active.......................................................................................... 80
Enabling Away Timer............................................................................................................. 81
Chapter 12: Configuring Hearing Aid Compatibility............................................................ 82
Chapter 13: About Hotline...................................................................................................... 83
Chapter 14: Call History......................................................................................................... 84
Viewing the call history.......................................................................................................... 84
Viewing call history details..................................................................................................... 85
Adding an entry from the call history to your contacts list.......................................................... 85
Removing an entry from call history........................................................................................ 85
Clearing all call history entries................................................................................................ 86
Turning off call history............................................................................................................ 86
Chapter 15: Using the Calendar............................................................................................ 87
Calendar appointment reminders............................................................................................ 87
Reviewing your appointments................................................................................................. 87
Chapter 16: Managing features............................................................................................. 89
Hunt Group Busy................................................................................................................... 89
Using Hunt Group Busy................................................................................................... 89
Activating EC500 for simultaneous ringing on multiple phones.................................................. 89
Extending a call to your cell phone (EC500)...................................................................... 90
Visual alert for an encrypted call............................................................................................. 90
Activating the LNCC feature................................................................................................... 91
Deactivating the LNCC feature............................................................................................... 92
Interrupting a call with a whisper page..................................................................................... 92
Making a priority call.............................................................................................................. 92
Tracing a malicious call.......................................................................................................... 93
Busy Indicator....................................................................................................................... 93
Busy Indicator icons and LED indication............................................................................ 94
Busy Indicator call operations........................................................................................... 94
Call Transfer to a monitored user...................................................................................... 95
Calling someone in your intercom group.................................................................................. 96
Answering a call for a call pickup group member...................................................................... 96
Picking up a call to another call pickup group........................................................................... 96
Picking up a call to another extension..................................................................................... 97
Handling calls and conferences using Multiple Device Access.................................................. 97
Unparking a call.................................................................................................................... 98
Parking a call........................................................................................................................ 98
Displaying your extension on outgoing calls............................................................................. 98
Blocking your extension from displaying during calls................................................................ 99
Making an auto intercom call.................................................................................................. 99
Setting up automatic call back................................................................................................ 99
Assigning labels to auto-dial numbers................................................................................... 100
SLA Mon
™
......................................................................................................................... 100
Contents
October 2019 Using Avaya 9621G/9641G/9641GS IP Deskphones SIP 9
Comments on this document? infodev@avaya.com