Avaya S8700 - Test Queue Warning Indicator; Test Integrated Announcement; Record Announcement; Playback Announcement

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Installing the S8700 IP Connect
May 2002
Test Queue Warning Indicator
Make a test call to an extension associated with a Uniform Call Distribution (UCD) or Direct
Department Calling (DDC) group, and verify the queue warning indicator lamp lights. If the
queue warning indicator has not been installed by customer, connect a spare telephone to the
information outlet reserved for queue warning indicator and make a test call.
Test Integrated Announcement
The TN750B/C and TN2501AP Announcement circuit packs provide the ability to store
messages. The messages can be recorded from telephones on- or off-premises and have flexible
message lengths. The telephone selected as the test telephone must have a class of service
(COS) with console permission enabled.
Record Announcement
1 Select a test telephone with console permissions enabled.
2 Dial the access code followed by the integrated announcement extension number.
3 When you hear a dial tone, press 1. When you hear a beep or stutter tone, speak the
announcement into the telephone.
4 When done, press # if a digital phone or hang up if an analog phone to stop the recording.
You then hear a dial tone.
Playback Announcement
1 If using a digital phone, press 2 to hear the announcement. When the announcement is
over, you hear a dial tone. If satisfied, hang up.
2 If using an analog phone, dial the integrated announcement extension number to hear the
announcement. When the announcement is over, you hear a dial tone. If satisfied, hang
up.
Delete Announcement
1 Dial the access code followed by the integrated announcement extension number.
2 When you hear a dial tone, press 3 to delete the announcement and end the recording
session. A confirmation tone is heard when the announcement is deleted.
Test Music-on-Hold
Verify music is provided to a held party during any hold interval.
Test Emergency Transfer (S8700 Multi-Connect
only)
Put configuration in emergency transfer mode and make call using emergency transfer
telephone. There may be up to 4 Emergency Transfer panels on a wall in the phone closet,
depending on the configuration.