7 – Troubleshooting
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7.4 Barcode Scanner
If the barcode reader for the top (or bottom) instrument in a stack malfunctions, the barcode reader for
the other instrument can be configured to scan vials for the entire stack.
1 Select the Configuration tab.
2 Select the Instr(ument) tab and locate the Barcode Reader field.
3 If the Top instrument’s barcode reader has malfunctioned, select the Bottom radio button. If
the Bottom instrument’s barcode reader has malfunctioned, select the Top radio button.
4 Select Save and enter the Supervisor password when prompted.
Contact BD immediately to have the inoperable barcode reader repaired by your local BD
representative.