Brother MFC-9560CDW - Page 105

2-66
Confidential
■ Error code 83
Drum unit error. (An drum error occurred after the drum unit reached the end of life.)
<User Check>
- Replace the drum unit with a new one and reset the drum counter.
(Refer to “2.2 Parts Life Reset Function” in Chapter 5.)
■ Error code 84
Paper jam at the rear section of the machine.
<User Check>
- Check if the paper is jammed. If jammed, remove it.
Drum Stop
Replace the Drum Unit. Refer to the instructions in the carton of new drum.
Step Cause Remedy
1 Main PCB failure Replace the main PCB ASSY.
(Non Touch panel model)
Jam Rear
Open the Back Cover and remove the jammed paper.
(Touch panel model)
Animation is displayed.
Step Cause Remedy
1
Foreign object around paper eject Remove the foreign object.
2 Coming off of back flapper ASSY Re-assemble the back flapper ASSY.
3 Paper eject actuator
malfunction
Re-assemble the paper eject actuator.
4 Harness connection failure of
paper eject motor
Check the harness connection of the
paper eject motor and reconnect it.
5 Paper eject sensor PCB failure Check the sensor performance following
the procedure described in “Function code
32”. If any problem occurs, replace the
paper eject sensor PCB ASSY.
6 Paper eject motor failure Replace the paper eject motor.
7 Paper eject ASSY failure Replace the paper eject ASSY.
8 Engine PCB failure Replace the engine PCB ASSY.
9 Main PCB failure Replace the main PCB ASSY.